Win-EQF* SUPPORT

The Win-EQF* support forum is hosted by Google Groups.

Posting messages in the forum is available to registered members only. Membership is open to anyone with interest in Win-EQF and/or Win-EQF*. Apply below and make sure you include your callsign in the nickname request. 

Please note: General politeness and respect for your fellow hams is encouraged, though the group will not be moderated except in extreme cases.

Please follow this link if you're looking for our contact information.

 

Frequently asked questions

GENERAL
Can I use my logbook from another logging program with Win-EQF* ?
Does Win-EQF* work with Windows 7 or Windows 8 ?
Does Win-EQF* work with Windows 95/98/ME?
How does Win-EQF* determine the latitude/longitude of a DX station?
What's the address of the contest calendar used by Win-EQF* ?
Does Win-EQF* use an open file format?
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DX CLUSTER / TNC / TELNET
What TNCs and data controllers will work with Win-EQF* ?
Can Win-EQF* use both a TNC and a Telnet DX cluster at the same time?
How can I apply filtering to spots from the DX Cluster?
Can Win-EQF* connect via CC Cluster?
How to create a macro for use in the Win-EQF* terminal window?
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CW
Will the WKUSB (WinKeyer USB) work with Win-EQF* ?
How can I send CW from Win-EQF* ?
No echo from the WinKey CW keyer when sending CW?
Can a serial-line CW keyer and rig control share the same COM port?
Sending CW using the RigBlaster PLUS interface
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LOG IMPORT / EXPORT
How to transfer a Win-EQF v. 1.xx logbook & settings to v. 2.xx ?
How can I transfer logs from another logging program to Win-EQF* ?
ADIF export from Win-EQF* - mode translations?
How can I export my Win-EQF* log to Excel?
How can I move SOME OF my QSOs to a new log?
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CAT / RIG CONTROL
What rigs will work with Win-EQF*, and what good will it do?
Will Win-EQF* work with my FlexRadio SDR?
How to use more than two rigs with Win-EQF* ?
How to connect my rig to the PC and use it with Win-EQF* ?
What's a COM port?
What's the least expensive way to interface my Icom to Win-EQF* ?
Win-EQF* won't connect to my IC-9100
Win-EQF* won't connect to my Kenwood TS-590
Win-EQF* won't connect to my rig
How to have Win-EQF* and HRD connect to the same rig?
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LoTW, HamQTH.com, ClubLog and eQSL
How do I submit QSOs for Logbook of the World using Win-EQF* ?
How to import LoTW QSL status into Win-EQF* ?
What's the LoTWUploader?
Known ClubLog and HamQTH.com issues
How does Win-EQF* interact with eQSL?
When will support for HRDlog.net be available?
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LOGGING
How to enter satellite QSO data?
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CONTEST
Why is the Win-EQF* CONTEST multiplier scoring not correct for some contests?
How to send contest serial number exchange in WPX-CW?
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LICENSING
I haven't received a registration code?
My registration key doesn't work!
Win-EQF* won't accept my registration key?
How can I transfer Win-EQF* to a new computer?
How many computers can I install Win-EQF* on?
Does Win-EQF* require an online license activation?
Why was my license key cancelled?
I've got a new callsign. Do I need a new key?
How can I retrieve my registration code?
I've lost my registration code
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SCREEN / WINDOW / FONT SIZE
How do I make the Win-EQF* window larger?
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AWARD TRACKING
How to ignore a QSO when doing award updates?
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ETC. / OPERATING TIPS
Where can I find the Win-EQF* user's manual?
Which mode designators are recognized?
Can Win-EQF* sort my outgoing QSL cards?
What's a master log, as defined by Win-EQF* ?
Does Win-EQF* interface with GlobalQSL?
Can I change the contents of the bandplan files?
What happened to the "window close" button?
Customized label settings ... gone ?!?
How to print labels using a dot-matrix printer?
Can Win-EQF* print QSO data directly on QSL cards?
What label printer do you recommend for use with Win-EQF* ?
Printing QSL labels with a Dymo label printer
Is there a way to turn off DUPE CHECKING?
How do I turn SCROLL LOCK on and off?
How can I add the HAM FONT to Win-EQF* ?
I'm only getting partial data from QRZ.com when doing a database lookup!
What's the THOMSON10kW doing in my Win-EQF* ?
What is OPERATOR: MY1CALL ?
How to automatically make backup copies of my logs?
What's a QTH locator?
Where are my log files stored?
Submitting a log file to LA6VJA
How to run Win-EQF* with administrator privileges
DYNAZIP error message
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QSO DATA INTERFACE (MixW interface)
Mode translations - MixW QSO Data interface
Starting/stopping the QSO Data interface
Keyboard shortcut for starting MixW
My QSO wasn't imported into Win-EQF* !
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KNOWN ISSUES
Norton/McAfee/etc. lists the win-eqf.com website as malicious
Problems with Win-EQF* keyboard shortcuts
Why does Win-EQF* calculate incorrect beam heading and GC distance?
I'm getting the "Could not open TVICH32 driver 0" error message. What to do?
I get an INITIALIZATION ERROR when running DX Atlas from Win-EQF* !
The maximize feature won't maximize the Win-EQF* window!
My mouse doesn't work properly in Win-EQF* !
A number of key combinations don't work!
The function keys (F1, F2, etc.) don't work properly in Win-EQF*
Win-EQF* locks up. Why?
Why does Win-EQF* report the wrong location on Google Maps?
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SALES AND SUPPORT
Can I try Win-EQF* v. 2 for free?
I'm a long-time user. Can I upgrade for free?
Do you offer quantity discounts? Free licenses for raffles?
Where can I download the registered version of Win-EQF v. 1.94S?
Why is Win-EQF* sales handled by K1XN?
Where can I find the Win-EQF* support forum?
How to report a problem?
Why a support forum on Google Groups?
What happened to Win-EQF by N3EQF?
Who is this LA6VJA, then?


Contact information


Please READ the section below before firing off an email message. Addressing your request to the correct recipient ensures the shortest possible response time.

Please also note that 90% of the support requests we receive by email are already answered in the FAQ. "How do I ..." questions should be posted to the Win-EQF* Google Group.

John K1XN can be reached by email, golist@gmail.com (sales, first-line support, lost registration keys (shouldn't happen!) and all questions regarding GOLIST / GOWIN).

Torkel LA6VJA can be reached by email, la6vja@gmail.com (please allow a few days for getting back to your email - at times my work schedule keeps me away & busy for days to end. K1XN, on the other hand, has a rather short response time). If you email LA6VJA with a question regarding your log file, make sure that you also attach a backup copy of the log file and your program settings (a backup archive/ZIP file created from the File > Backup menu.

 

Postal address:

Torkel M. Jodalen, LA6VJA
P.O.Box 1036 Jeløy
NO-1510 Moss
Norway

 

Win-EQF v. 1.xx - cease of support


After Feburary 28, 2011, we're no longer providing downloads of the registered version of Win-EQF v. 1.94S. 

We've arrived at this decision after having received numerous support and download requests related to Win-EQF v. 1.94S. This simply takes up too much of our time, time we'd rather spend supporting and developing Win-EQF* v. 2.

If you still haven't upgraded your Win-EQF v. 1 program, please consider doing so.

Users who have decided not to upgrade their Win-EQF v. 1 program are encouraged to make appropriate backup copies of their software, as replacement downloads will not be provided after February 28, 2011. Please note that the Win-EQF* Google Group will remain open for questions and comments related to Log-EQF, Win-EQF and Win-EQF*.